Citizens should regularly receive official letters at their homes from national and EU authorities containing recommendations on how to act in different crisis situations and where to go for help or further information. Sending such information on a regular basis would help ensure that crisis preparedness remains visible and that people are reminded of the steps they should take before and during an emergency.

Because these letters would come from public authorities, they would be seen as trustworthy and reliable sources of information. This is particularly important in times of uncertainty, when citizens need clear guidance and should be able to rely on official communication rather than unverified sources.

These letters could also include updated contact details for local emergency services, public information points, or official websites where citizens can find further guidance. In addition, they could contain short checklists or practical examples to help households prepare more effectively for different types of crises.

Such regular communication would strengthen trust in public institutions, improve awareness of preparedness measures, and help ensure that important crisis information reaches all parts of the population.